Shipping
All Items are shipped from Canada
CANADAShipping to Canada costs $14 CAD
Estimate delivery time: 2-10 Business Days
USA
Shipping to the U.S. costs $10 USD
Estimate delivery time: 3-8 Business Days
Order Processing
Orders are processed and shipped weekly. After placing your order, you will receive a confirmation email. Once your order is packed and shipped, a shipping confirmation with your tracking number will be sent. If you do not receive the confirmation or tracking number email within a week, please check your spam folder before reaching out to us.
Shipping Complications
We do not take responsibility for lost or stolen packages once they have been shipped. It is essential for you to monitor the tracking information provided via email an ensure you're available to receive the package.
**We do not take responsibility for international orders that are subject to duty and custom fees.
Undeliverable Package Policy
If your package is deemed undeliverable for any reason by the courier, please email us at contact@dumasuniversity.com within 10 business days of the notification to discuss your options.
Depending on the circumstances, we will evaluate the situation and offer a reshipment or refund of the order. Please note that original shipping costs are non-refundable.
**To avoid such circumstances please make sure you provide us with your full and correct shipping address, including apartment number